Privacy Policy for AnonymizeCare

Effective Date: 6th August, 2025

At AnonymizeCare, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your data across all services.

1. Scope of this Policy

  • Users booking anonymous consultations with healthcare consultants
  • Users requesting medication price quotes from vendors
  • Vendors and consultants using the platform to respond to requests
  • All users accessing our web or mobile applications

2. What Information We Collect

a. Anonymous Consultations:

  • No name, email, phone number, or ID is required.
  • Only temporary session data (e.g., session token or chat ID) is used to support the session.
  • Optional details may include age range, gender, or symptoms (not linked to identity).

b. Vendor Services:

  • Name (only for normal delivery)
  • Delivery address
  • Contact phone/email (if provided)
  • Prescription details
  • Payment data (handled securely by third-party processors)

c. System & Device Data:

  • IP address (temporarily logged)
  • Device and browser type
  • Operating system
  • App usage logs
  • Anonymous error or crash reports

3. How We Use Your Information

  • Enable anonymous or normal consultations
  • Process medication price requests and facilitate deliveries
  • Monitor and improve the platform
  • Respond to your inquiries and support requests
  • Fulfill legal and regulatory obligations

4. Your Privacy Choices

  • Anonymous Use: You may use AnonymizeCare without revealing any personal information during consultations.
  • Normal Use: For delivery or vendor-related services, some details (e.g., name, phone, address) are required.
  • Data Minimization: We collect only what is necessary for each service.
  • Auto-Deletion: Anonymous session data is deleted automatically after a short retention period.

5. Data Sharing

We do not sell or rent your personal data. We only share information when required to operate our services:

  • Consultants (only see symptom details; no user ID)
  • Vendors (receive delivery details for processing orders)
  • Logistics partners (delivery address only)
  • Payment providers (secure, tokenized processing)
  • Regulatory authorities (only if legally required)

6. Anonymous Consultations – Extra Safeguards

  • All chats and video sessions are end-to-end encrypted.
  • No personal profile or identifiable information is shown.
  • Unique session identifiers expire after the consultation.
  • Users may end or delete their session anytime.
  • Session data is not stored beyond what's necessary to prevent misuse.

7. Security Measures

  • SSL encryption for all communications
  • Secure, access-controlled databases
  • Role-based access permissions for vendors and consultants
  • Anonymization of sensitive data where applicable

8. Cookies and Tracking

  • Keep you signed in securely
  • Improve overall service performance
  • Collect basic, non-identifiable usage data

We do not track personal behavior or browsing history.

9. Data Retention

  • Anonymous sessions: Deleted automatically within a short time after completion.
  • Vendor transactions: Stored as long as required for delivery, legal, and payment records.
  • Usage logs: Kept temporarily for performance monitoring and security.

10. Your Rights

  • Remain anonymous during consultations
  • Access any personal information you've provided
  • Request correction or deletion of data
  • Withdraw consent or opt-out of data use

To exercise any of these rights, please contact us at: info@7thcare.com